Refund Policy Payment is taken at the time of registration. In the event that you cancel more than 60 days before the program start date or that the program is cancelled, 100% of your payment will be credited to your account. If you cancel less than 60 days before the program start date, 75% of your payment will be credited to your account. Credit may be used for future programs, merchandise, or as a charitable donation to the organization. No refunds will be given, and no credit is available if you do not show up or if you leave a program early.